Product

A powerful loyalty solution
made available to local businesses

Our all-in-one platform :
All the tools, for all the participants !

3 dedicated interfaces in a powerful, all-in-one and easy-to-use tool to boost the Territory

WEBSITE
For citizens,
shops keep open 24/7 !

Available on
Desktops and smartphones

Customer area
Shops mapping
Shops practical sheet
Promotions and flash sales
Click and Collect

SELLERS APP
For shop runners,
to welcome customers in store

Runs on PC, tablets and smartphones (Android and iOS)

Loyalty management, Customer data, Promotions and flash sales, Click and Collect and CRM

MANAGER APP
The back-office app, for the program runner and its businesses

Accessible online, like a casual website

Animation, communication and statistics, shop’s management

Convenient web-to-store services for citizens

Wherever they are, whatever their device, citizens can access dedicated services on our responsive city-customized website :

Quick and easy identification at the checkout via the mobile wallet (Android/iOS)
A Store Locator to give the customer the possibility to identify straight away the location of surrounding stores
Dedicated pages for each store, with description, offers and reviews
Special deals to generate in-store traffic and turnover in store
A Click and Collect service to allow consumers to book a product online

Professional tools for the shops and the program runner

ADELYA provides a front-office app available on PCs/tablets/smartphones to manage in-shop loyalty,
and a back-office app to take care of animation and management

For the Program Runner

Store locator

Mobile App

Global database

Multichannel communications

Gift card

Challenges

Loterry

For local businesses

Customer’s identification in store

Customer information file

Website

Emailing, SMS

Happy hour and special deals

Customers reviews

Robust technology made easy

An internet connection is sufficient to use the platform
The platform can be used on any screen (cash register PC, tablet, Famoco, etc.)
Catering, clothing, services… Our loyalty solution adapts to any type of business

ADELYA is a platform you can trust : 20 000+ people in 22 countries use ADELYA in their daily routines to boost their businesses !

Simple program management

Precise and rigorous management of the financial flows generated by the loyalty card for the Program Runner and all stores
A savings (« pivot ») account, to centralize retailers’ cash flow and to guarantee an efficient distribution
SEPA direct debit mandate to automate cash-flow managemente

Launching a project with ADELYA ?
As easy as can be !

Proximity & professionalism

For more than 15 years, ADELYA has been deploying loyalty programs and City Cards for hundreds of customers. With a wide spectrum of partners from independent retailers through to national brands, our philosophy is based on a strong client focus.

Our team partners in your success for your satisfaction and the satisfaction of your customers, we aim to build relationships based on trust and proximity.

In the development of your loyalty program, you will have a dedicated project manager who will be your main point of contact on a day-to-day basis.

Complete or intuitive loyalty solution?
No need to choose, with Adelya you will have both

Encourage the citizen to local consumption with a complete digital and dynamization strategy for the territory

Rallying retailers around a common loyalty card

An attractive and modern coalition loyalty program

A loyalty program available in any affiliated storekeeper in order to create and reward customer loyalty
A physical or electronic card adapted to your technical environment and to your customer habits
A connection to the city parking ticket machines to make the parking easier for loyalty card holder

Tools to interact and communicate

From time to time or automated emailing and SMS campaign, to maintain a close personnalized relationship with consumers
Lotteries and challenges to a playful touch to your Customer Relations and amaze consumers
Happy hours to increase the in-store traffic during less busy hours
A gift card to give your community the opportunity to please and favor the local economic fabric

Take advantage of our expertise in customer loyalty

Help with negotiation with elected members and sales pitch with retailers
Support in the design of the collective loyalty program and personalized training
Provision of an experienced project manager and technical support

Engage citizens and earn income quickly through an active and regular use